Politique d’expédition
Ballagrio ships worldwide from Korea using reliable, trackable shipping methods.
Our goal is to provide safe delivery at affordable flat rates.
✈️ Standard Shipping Rates
Ballagrio offers worldwide standard shipping based on order weight.
United States, United Kingdom, Singapore, New Zealand, Australia, EU countries*
- Standard Shipping: $4.90 (up to 2kg)
- Standard Shipping: $19.90 (over 2kg)
Middle East countries (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates)
- Standard Shipping: $9.90 (up to 2kg)
- Standard Shipping: $29.90 (over 2kg)
💡 Tip for orders over 2kg:
Splitting your purchase into two smaller orders can help reduce shipping costs and ensure safer handling during transit.
Important Notice for U.S. Customers
- Standard Shipping is fully supported and delivered without any additional steps.
- No extra taxes or customs duty prepayment is required for Standard Shipping in most cases. You can order with confidence knowing your package will be delivered smoothly.
Important Notice for U.S. Island Regions (Hawaii, Guam, etc.)
Standard Shipping is currently unavailable for certain U.S. island territories. Orders to these regions may be temporarily restricted.
We are working to introduce a new expedited shipping service to support these areas soon. Once available, shipping options will be updated accordingly.
EU Countries Included
Bulgaria, Croatia, Denmark, Estonia, Greece, Hungary, Latvia, Lithuania, Portugal, Romania, Slovakia, Belgium, Czech Republic, France, Germany, Luxembourg, Netherlands, Poland, Sweden, Italy, Spain, Austria, Finland, Ireland, Slovenia.
(*Malta and Cyprus are currently excluded.)
Expedited Shipping (Temporary Suspension)
Our Expedited Shipping option is currently unavailable as we transition to a new express service.
We will update this page as soon as the upgraded service becomes available.
1. Handling & Processing Time
- All orders are shipped from Korea with a tracking number.
- Processing time typically takes 2–7 business days, depending on inventory.
- Orders with multiple items may require additional processing time due to stock differences.
- If any product becomes unavailable or discontinued, we will reach out individually.
2. Customs & Import Duties
- Import duties, taxes, or other fees are not included in product prices.
- Customs regulations differ by country, and any related charges are the buyer’s responsibility.
- Please ensure accurate shipping information (name, phone number, email) for smooth customs clearance.
3. Estimated Delivery Time
- Standard Shipping: 10–20 business days (varies by country)
(Delivery times are estimates and may be affected by customs or local conditions.)
4. Tracking Information
Tracking details will be sent to your email once your order is shipped and will also be available in your order history.
Closing Note
We are committed to offering an easy, worry-free international shopping experience.
Thank you for choosing Ballagrio — we appreciate your trust and support!
